Afridex Global Trading (“Afridex,” “we,” “us,” or “our”) is a Saudi Arabian company providing construction materials supply, heavy equipment rental, small equipment and power tools rental, transportation and logistics, manpower supply, and general trading and import & export services across the Kingdom of Saudi Arabia. This Privacy Policy explains how we collect, use, disclose, and protect the information you share with us when you visit our website, request a quote, or otherwise do business with us.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly — when you submit our contact or quote request form, we collect your full name, company name, phone/WhatsApp number, email address, the service you’re inquiring about, and any message or project details you include.
- Communication records — records of calls, WhatsApp messages, and emails exchanged with our team regarding quotations, orders, or support.
- Website usage data — standard technical information such as browser type, device type, pages visited, and general location, collected automatically to help us maintain and improve the website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare quotations for construction materials, equipment rental, transportation, manpower supply, or trading services.
- Process and fulfil orders, rental agreements, and service requests.
- Communicate with you about your project, delivery schedules, or account matters.
- Improve our website, services, and customer support.
- Comply with applicable legal and regulatory obligations in the Kingdom of Saudi Arabia.
3. How We Share Your Information
We do not sell your personal information. We may share information only in the following circumstances:
- With subcontractors, suppliers, or logistics partners where necessary to deliver the specific service you requested (for example, coordinating equipment transport or manpower deployment).
- With government authorities or regulators where required by law, such as for customs, permits, or contractual compliance on government projects.
- With professional advisors (legal, accounting) where necessary for our legitimate business operations.
4. Data Security
We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, loss, misuse, or disclosure. Contact form submissions are stored securely within our website’s administration system and are only accessible to authorized Afridex personnel.
5. Cookies
Our website may use basic cookies to support core functionality (such as remembering form inputs) and to understand general site usage. You can control or disable cookies through your browser settings at any time.
6. Third-Party Links
Our website may reference or link to third-party services, including WhatsApp and Google Maps. We are not responsible for the privacy practices of these third-party platforms and encourage you to review their own privacy policies.
7. Your Rights
You may contact us at any time to request access to, correction of, or deletion of the personal information you have shared with us, subject to any legal or contractual obligations that require us to retain certain records.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone / WhatsApp: +966 55 123 4567
- Email: info@afridexglobal.com
- Website: https://afridexglobal.com
- Address: Kingdom of Saudi Arabia — Nationwide Coverage